Affordable, effective online therapy. No subscription required.

Talk therapy, also called psychotherapy, is one of the most common forms of mental health treatment. It takes place one on one or in a group setting with a licensed professional, either in person or online. The goal of talk therapy is to help a person identify and change troubling emotions, thoughts and behaviors. Online therapy is talk therapy that occurs via a telehealth phone or video call.¹ RedBox Rx talk therapy sessions are 60 minutes and conducted over video online.

Both online therapy and in-person therapy have their benefits and disadvantages.²

Pros of Online Therapy

• Cost. As a whole, online therapy is more affordable than in-person therapy.

• Convenience. An online session has more flexibility with location and time for both the user and the provider.

• Access. Online options provide access to therapy for those that have social anxiety or geographic barriers to in-person therapy. Online therapy can also be an option for the uninsured or underinsured.

• Reduced stigma. Online therapy sessions allow for more privacy and can reduce some of the negative feelings surrounding mental health issues.

Cons of Online Therapy

• Technology reliant. Reliable internet and functioning devices are necessary for online therapy.

• Limits to care. Online therapists are mostly restricted to talk therapy. If you need extra support — like medication, medical intervention or other therapies — online therapy may not be your best option.

• Communication limitations. A video call or text conversation can make it more difficult to discern nonverbal cues or tone of voice.

Pros of In-Person Therapy

• Nonverbal communication. In person, the user and provider can better notice nonverbal cues, which can be helpful to the treatment process.

• Neutral location. In-person therapy in an office provides separation from the world and can provide a preferred environment for focus.

• Intensive support. In-person therapy can go beyond talking with art, music or other modalities. Some people also find a better connection with their provider in person.

Cons of In-Person Therapy

• Limited providers. In-person therapy is limited to the providers within a geographic area, making it tough to find the right fit.

• Accessibility barriers. Many conditions can provide barriers to getting to an in-person therapy session, including disability, lack of transportation, poverty or time issues.

• Timing. Scheduling an in-person therapy session can sometimes take days, weeks or even months due to lack of availability or scheduling issues.

• Cost. In-person therapy is often more expensive than online therapy. Plus, there are the potential added expenses of travel, taking time off work and childcare.

In over 60 studies, research shows that online therapy is as effective as in-person therapy for people with anxiety, depression and post-traumatic stress disorder (PTSD). There are more than 40 studies that showed online therapy was more effective at treating depression than no therapy at all.

However, not all people are good candidates for online therapy. Most research has focused on mild to moderate forms of anxiety, depression and obsessive-compulsive disorder (OCD). Other mental health diagnoses and more severe cases should seek additional support.³

Talk therapy is an effective part of treatment for a wide variety of conditions. Here are some of the conditions RedBox Rx can treat through online therapy:

Anxiety Disorders

• Generalized anxiety

• Obsessive-compulsive disorder (OCD)

• Panic attacks

Mood Disorders

• Major depression

• Seasonal affective disorder (SAD)

• Bipolar

Substance Use Disorders*

• Alcohol use

• Opioid use

• Other substance use

• Compulsive behaviors

Eating Disorders*

• Anorexia

• Bulimia

• Binge Eating

Trauma Disorders

• Post-traumatic stress disorder (PTSD)

• Situational trauma

• Grief/loss

Other

• Attention deficit hyperactivity disorder (ADHD)

• Adjustment disorders

• Anger management

• Sleep disorders/insomnia

• Stress management

• Women’s issues

• Men’s issues

• Conflict resolution

• LGBTQIA+ issues

• Chronic illness

• Communication skills

• Confidence building

• Major life changes

*Limitations on appropriateness for treatment via telehealth service. Will be evaluated by the provider throughout treatment.

After completing a brief online assessment to understand your needs, location and preferences, you will be matched with one of our licensed therapists. Once matched, your appointment will be scheduled based on the available times you provided during your assessment. Most patients are matched within 24 business hours.

You pay as you go for each therapy session, with no ongoing subscription. You can schedule follow-up therapy sessions with the same therapist or request a new therapist for subsequent sessions.

To schedule a therapy session, you will need to complete a brief online assessment for us to better understand your needs, location and preferences so we can match you with a RedBox Rx therapist.

During the assessment, you will also provide dates and times that work best for you, and our customer service team will schedule your live video therapy session with your matched therapist based on your availability. A link to join the video session will be sent to you via email and text, as well as be available within your RedBox Rx account.

Online therapy with RedBox Rx costs $129 per 60-minute video session, compared to an average of $100-$200 per session for in-person therapy.⁴

With RedBox Rx, there is no subscription required for online therapy. You pay as you go for each therapy session. Many online therapy providers require a subscription.

RedBox Rx does not bill insurance on your behalf, but you may be able to get reimbursed by your insurance depending on your coverage.

However, RedBox Rx accepts FSA (Flexible Savings Account) or HSA (Health Savings Account) cards for online therapy and these services are recognized as an eligible expense by most HSA/FSA providers. We also accept all major credit cards.

Yes, RedBox Rx accepts FSA (Flexible Savings Account) or HSA (Health Savings Account) cards for online therapy and these services are recognized as an eligible expense by most HSA/FSA providers. We also accept all major credit cards.

Our therapists utilize a variety of evidence-based modalities including:

• Cognitive Behavioral Therapy

• Acceptance and Commitment Therapy

• Solution Focused Therapy

• Strength Based Therapy

• Dialectical Behavior Therapy

• Motivational Interviewing

The answers in your online assessment will help us match you with a licensed therapist who fits your objectives, preferences and needs. Our process often results in a successful match, but if you decide at any point that the therapist isn’t a good fit, you can simply request to be matched with a different therapist.

Yes, you can switch therapists after any therapy session if it isn’t a good fit. Simply request a new therapist during your next appointment assessment, and we will match you with a new licensed therapist.

With RedBox Rx, you can meet with your therapist as often as you need or as little as you need. You and your therapist will decide together how often you should meet so you can get the help you need. Our program is flexible because every patient and situation is unique. And you pay as you go for each therapy session. No subscription required.

Communication with your therapist happens primarily in the scheduled video session. If you need assistance outside of your scheduled therapy sessions, please click the "talk to provider" button on the my treatments screen.

Our U.S. licensed therapists are available daily from 7 a.m. to 9 p.m. CST. Complete an online assessment to be matched with a therapist, and then we will schedule your online video therapy session based on the available times you provided during the assessment.

RedBox Rx currently offers online therapy in 30 states, including: AR, AZ, CA, CO, DC, FL, GA, HI, IA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NV, NJ, NY, NC, OH, OK, PA, SC, TN, TX, VA, WA

Our online therapy services are available for individuals 18 and older in 30 states. We don’t currently offer couples therapy or any services for individuals under 18 years of age.

To prescribe medication, a provider must be a licensed doctor, nurse practitioner or physician assistant. Most therapists do not have the license to prescribe medication.⁵

RedBox Rx licensed therapists do not have the ability to prescribe medication during your therapy appointment. However, they can refer you on to our licensed mental health medical providers that can prescribe medication through a simple online consultation. We offer prescription treatment for:

• Adult ADHD

• Anxiety

• Depression

• Insomnia

• Performance Anxiety

Yes, RedBox Rx offers personalized treatment plans that include prescription medications for anxiety, depression and adult ADHD. Online doctor consultations cost just $25, with medications for $25 per month (with purchase of three-month supply). Take a five-minute assessment and schedule a 15-minute video consult with one of our experienced, licensed medical providers in as little as one hour.

Our therapists are licensed and up to date on all education, exams and training. This means everything you share or discuss with your provider is protected by your state confidentiality laws and regulations.

Please call 911 or 988 if you are experiencing a medical or mental health emergency, or go immediately to the nearest emergency services.

1. National Institute of Mental Health

2. Pyschology.org

3. UCLA

4. Forbes

5. National Library of Medicine