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RedBox Rx Releases New Study That Finds Nearly 3 Out of 4 Americans Struggled with Mental Health

The study, conducted by Morning Consult, highlights the ongoing mental health challenges in the U.S.



Nola Aigner-Davis
Senior Communications Manager
Office: (515) 695-3198
Mobile: (641) 430-9170
[email protected]



WEST DES MOINES, Iowa (Feb. 20, 2024) — A new study indicates that mental health struggles continue to affect Americans, especially younger adults. The study was commissioned by RedBox Rx, a telehealth and online pharmacy provider that specializes in mental health treatment, and conducted by Morning Consult, a global intelligence company.

Conducted online in December 2023, the study surveyed 2,208 adults from across the U.S. Data were weighted to approximate a target sample of adults based on gender, education, age and race. Results from the full survey have a margin of error of +/-2 percentage points.

Mental health continues to be a widespread challenge

Findings from the study highlighted the significant mental health challenge among U.S. adults. Nearly three out of four respondents (73%) reported they struggled with mental health in 2023. Additionally, 29% of the total respondents reported they struggled more than usual with mental health.

“Mental health remains a struggle for many Americans,” said Dr. Daniel Fick, RedBox Rx’s chief medical officer. “The findings from this study demonstrate that more resources and support are needed to help individuals manage their mental health, especially younger adults. At RedBox Rx, we are focused on fulfilling this need by offering easy-to-access, affordable, discreet and convenient telehealth care and treatment for those struggling with mental health.”

The study also found that recent life experiences, whether relational or personal, were linked to the state of one’s mental health. Those suffering from worsening mental health were more likely to have experienced the following: 

  • Being a victim of verbal/emotional abuse

  • Being a victim of physical violence

  • Lack of a healthy home environment

  • Attended college/university

  • Breakdown in a relationship with a close family member

  • Lack of a healthy work environment

More struggles reported in younger adults

The study also indicated that mental health challenges varied among age groups. According to the study, 41% of Gen Zers and 36% of Millennials reported more mental health struggles in the past year compared to 21% of adults ages 45 and older.

Loneliness and failure to achieve life goals were also linked to worsening mental health, most notably in younger adults. In the study, 53% of Gen Zers reported feelings of loneliness and 52% reported feelings of failure to achieve life goals.

Barriers to care

Only 37% of those with consistent or worsening mental health struggles have sought professional care, such as therapy or medications in the past year, according to the study. Those not seeking care tend to downplay their situation or cite the cost of care as barriers.

RedBox Rx is focused on removing barriers to mental health treatment through its discreet, low-cost service model and continued educational efforts to increase awareness about mental health struggles and treatments.

“Telehealth offers an effective and convenient way for patients to easily access care for mental health conditions,” said Dr. Fick.

RedBox Rx’s online platform makes it easy for patients to quickly schedule a telehealth visit and privately meet with a licensed medical provider online. The telehealth provider treats a variety of mental health conditions including anxiety and depression, adult ADHD, insomnia and performance anxiety. Treatments are shipped directly to patients across the U.S. in discreet packaging.

RedBox Rx also helps control costs for patients, with mental health telehealth visits starting at only $25. No membership or insurance is required. To learn more, visit www.RedBoxRx.com.

Detailed findings of the research can be found at www.redboxrx.com/pages/mental-health-trends.

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RedBox Rx — a Hy-Vee, Inc. subsidiary — is a telehealth and online pharmacy provider that offers quick, easy and discreet access to a provider who can prescribe prescription medication and ship it directly to a patient’s home. RedBox Rx offers treatment plans for men’s health, women’s health, hair and skin, mental health, allergies and more. For more information, visit www.RedBoxRx.com.

Morning Consult is a global intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act. Learn more at morningconsult.com.